Common Problems

Not turning on when pushing the power button

  • Make sure the outlet in which the projector is connected has power. To do this try plugging something else into it.

Not getting a signal or is not projecting the computer picture

  • Check to make sure you are on the current input. Most projectors have multiple inputs (I.E., Computer 1, Computer 2, DVD, etc.), toggle through the inputs by pushing the input button on the top of the projector or on your remote.
  • If that does not resolve the problem, check the video cable otherwise known as the VGA cable. Make sure the cable is connected to the computer's VGA port and the projector's VGA port.

VGA chords displayVGA port display

  • If you are using a laptop, you may have to hit the FN key and a function button to get the picture to project from the projector. First locate the function key at the top of your keypad that reads LCD, CRT or it may have an icon that resembles a computer monitor. By pressing the FN key and the corresponding function key you will be able to obtain the image from the projector only or both the projector and the laptop screen.

Powers on, but the LED light on the top is blinking

  • While every projector is different, and you will have to consult each projector's manufacturer's website for specific information, a blinking LED light usually points to an exhausted projector lamp.
  • Average lamp hours range from 1,500 to 2,000 hours. Most projectors use a lamp hour counter to track the number of hours of lamp use. The projector will usually post a message on screen when the lamp is nearing the end of its life expectancy.
  • Contact us through a ticket for a lamp replacement.

Screen is on and will not display computer image

 

Windows 7

  • Right click on your desktop and select ' personalize' from the dropdown menu. 
  • On the next screen select 'Display'
    Windows personalize page, display link display

  • Select 'Change display settings'
    Windows display page, change display settings display

  • Select the dropdown box for 'Multiple displays' and select either 'duplicate these displays' or 'extend these displays', then click 'apply'
    Windows change display settings page, multiple display dropdown menu display

Windows 10

  • Hold down the windows key and press "P"
  • select "Duplicate" from the options listed