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Step 2 - Make sure you connect to the VPN. Instructions on connecting are in the same wiki page as above. You must connect the vpn before proceeding to the next step. Finlandia SSL VPN Covid Call Center Instructions
Step 3 - Install the phone application so you can make calls from your computer. You will then be able to make calls.
- Installation and dialing instructions here:Finlandia Covid Call Center Voip Phone Client Setup