Page Comparison

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• You will be required to record your unavailable greeting (the greeting played when users get your voicemail after you were not around to pick up the phone). 
• You will be required to record your busy greeting (The greeting played when users get your voicemail because you are talking on your phone already). 
• You will be required to change your password (just think up an easily remembered 4 digit number).  BEWARE - if you reset your pin back to the extension number it will put the voicemail to default state and you will need re-record your name/greetings/etc.
• You will be prompted to say your name. THIS NAME IS PLAYED BACK TO ALL CALLERS WHO SEARCH THE DIRECTORY FOR YOUR EXTENSION. 
• Be prepared to record the greetings and your name.  

Checking your voicemail

• From your own extension

  : 

  /work phone

  1. Press the button on your phone that looks like an envelope OR a roll of film like this: O_O
  2. When you hear the prompt, dial in your password and continue.

• From another extension on your phone system

  :

   

  1. Dial *98 
  2. When you hear the prompt, dial in your extension number (or the extension you wish to check)
  3. When you hear the prompt, dial in your password  (or the password of the extension you wish to check)

• From an outside line (option 1)

  : 

  1. Dial the main phone number of your School/Building/Facility
  2. When you hear the main voice menu, hit the star key on your phone 
  3. It will say "comedian mail. Mailbox..." you then dial in your extension and hit pound. It will then ask for your password. Dial in your password and hit pound.  
     

• From an outside line (option 2)

  :

  1. Dial the main phone number of your School/Building/Facility
     
  2. When you hear the voice menu dial your extension (If this is a K-12 school: During school hrs for teachers the system sends you right to voicemail to prevent classroom disruptions)
     
  3. When you hear your voicemail greeting start playing hit the "star" * key
  4. Log in with your voicemail pin/password. You are now in your voicemail as if you were using the phone on your desk.
     

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• The person on the other end of the line will not know you are recording the call unless you warn them. There is no audible tone or message played to alert the caller. 
• At any time in the call hit *1 (star then the number one key). The other end will not know you started recording. 
• To stop recording hit *1 (star then the number one key) again. Recording has stopped. 
• Start another recording at any time (and stop it again) by hitting *1 
• Hanging up the phone will stop the recording too. Your recording will still be saved. 

Perform a 3-way conference call

• Dial your first number
• Once answered hit the conf softkey button at the bottom of your phone display
• Now type in the phone number to dial and hit the send softkey at the bottom of your display
• Once the 2nd party answers hit the conf button at the bottom of the display one last time. Now you should have both calls in the conference.

Extension/Contact Directory

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• To search by name, click on the menu button (this is the button that has a house on it)
• Use the directional pad to choose Directories which is item 4 in the list and then select Contact Directory which is option 1 in the 2nd list.
• Choose the Search hotkey at the bottom of the screen
• Use the number pad to select the first couple letters of the first name, or search by last name). Typing the first two letters of the name is almost always enough.
• Click Search
• Scroll through the results and select Dial to call the selected extension.

Accessing Placed Calls, Received Calls, and Missed calls

• You can dial right from the any of the call lists by selecting an entry and using the dial hotkey at the bottom of your phone display
• The arrow keys are hotkeys to all the call lists (placed calls, received calls, speed dial/directory and missed calls (you must request missed calls to be enabled on your phone as most find it annoying).
• To access the missed calls list you hit the "down" arrow (the arrow keys are just underneath the home button).
• Placed calls is the right arrow
• Received calls is the left arrow (and hitting left again exits),
• Down arrow is missed calls (if enabled)
• Up arrow is the contact directory/speed dial.
• A more lengthy way to reach those directories is to hit the home button, navigate to directories option (hit the middle button on the arrow pad to select), and there you will see a list of those same directories/lists
• To exit the missed calls list without performing any function (or to exit any of the call lists) hit the left arrow or just hit the home button twice.

Parking Calls

• Some phone systems have Call Parking enabled (Please contact REMC1 if you want to enable this rarely used feature)

To Park a Call

• To Park a call either hit the "70_ParkCall" line button (as shown in the picture OR dial 70 and hit the green dial softkey at the bottom of your display 
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To Pick up a Parked call in Lot 71

• To Pick up a Parked call in lot 71 hit the 71_ParkingLot line key (as shown in the picture. Note your linekey may be on a different button) or dial 71 then hit the green Dial softkey at the bottom of your display
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• OR
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