Here is how to get a hold of us. We can do a screen sharing event with you and work through your issue How to use Supportnet Using SupportNet

1) If you are at home or otherwise not connected to

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REMC1

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Many entities throughout the Upper Peninsula are serviced by REMC (all schools except EUP ISD schools and Baraga are serviced by REMC1, local gov, many universities etc.). For security and privacy reasons we will not post a list here. Ask your supervisor if unsure. If you are at a location serviced by REMC1 do not connect the vpn.
If you are at home or otherwise not connecting from an organization who is serviced by REMC1 then you must first connect to REMC1 via a vpn
You will get your username and password from REMC1. Please see the section above "if you have problems or questions" and see the "How to use Supportnet" link for our contact info.
If you are part of the Finlandia COVID Call Center you have access through your network login and password supplied by the school. Click here to setup the VPN Finlandia SSL VPN
Otherwise Here are instructions on setting it up but we will need to allow you access and likely supply you with a username and password: District SSL VPN Connection And Clients

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