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Basic Info

  • Soft Keys: These   These are the unlabeled keys on your below the phone below your screen. They point to an option on the screen. 

  • VOIP: This is a common term you may hear from REMC. It stands  This is short for Voice Over IP and simply refers the type of phone system. 

  • Phone Models: These   These are listed at the bottom of the page.  

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  • The person on the other end of the line will not know you are recording the call unless you warn them. There is no audible tone or message played to alert the caller. 
  • At any time in the call hit *1 (star then the number one key). The other end will not know you started recording. 
  • To stop recording hit *1 (star then the number one key) again. Recording has stopped. 
  • Start another recording at any time (and stop it again) by hitting *1 
  • Hanging up the phone will stop the recording too. Your recording will still be saved. Your recording can be retrieved by going to http://voip.htn.adremc1.org -> Click User Panel -> Log in with your extension number and password -> go to CDR -> Find the Call Detail Record line of the call you made. There will be a speaker and download icon next to it. You can listen or download your recording here. Call REMC1 with questions.  

Contact Directory

  • Pressing the up arrow on the round directional pad will bring up the extensions within the organization.
  • Use the up and down arrows to scroll through the list.
  • Press the button under "Dial" to dial the selected extension.

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